Government that works
at the speed of trust.

Threefold connects resident requests, departmental processes, and field operations, so every team works in sync.

Threefold AI
Hi, what can I help you with today?
Resident
There's a pothole on Main St near 6th Ave. Can you help?
Threefold AI
Done! Service request #4821 created. Our crew will be out within 48 hours.

SOC 2

Certified

Vanta

Monitored

Trusted by

City of Corona, CA
City of North Port, FL
Village of Bayside, WI

From disconnected processes to seamless operations.

Real results from real governments

$0.75Per AI-handled callvs. $8.50 average
2 minAverage Time to ResolutionDown from 25 min
30%Irrelevant requests redirected
24/7Always-on supportNights, weekends, holidays

One platform. Three areas of impact.

Front Desk

Never miss a resident request.

Capture calls, chats, forms, and walk-ins in any language, without adding staff.

Back Office

Keep every department moving.

Workflows route tasks automatically and log every interaction in one place.

Field

Close the loop from the field.

Mobile work orders and location context let crews act fast and update residents in real time.

Chris McMasters

Customer Story

Chris McMasters

Chief Information Officer
City of Corona

“Threefold helps us break down departmental silos without a massive, years-long implementation. Our departments can coordinate service requests and work orders better, which translates directly to significant time saved for staff and better service for Corona residents.”

Built for local government. Simple to deploy.

Built around your goals

Configured to match how your team works, not the other way around.

Priced for public budgets

Just what you need, at a cost taxpayers can be proud of.

Compliance you can trust

SOC 2 certified. Your resident data stays yours. Trust Center

Empowered staff.
Happy residents.

See what Threefold can do for your municipality.

Typically respond within 1 business day.