About Us
Built for the teams who serve everyone else.
Our Mission
AI that works as hard as the people who serve your city.
Local government is the most important layer of public service. It's where residents interact with their government most often, and where trust is built or lost every day. Yet the tools available to city teams have lagged decades behind.
We're changing that. Threefold gives cities an AI platform that reduces call volume, automates routine back-office work, and keeps field crews synchronized, freeing staff to focus on the work that genuinely requires human judgment.
$0.75
per AI-handled call
vs. $8.50 average
2 min
avg. time to resolution
down from 25 min
30%
call volume reduction
in first 90 days
24/7
always-on support
for every resident
Our Story
We saw the gap firsthand.
Our founders spent years working alongside city officials and noticed the same pattern everywhere: overwhelmed staff, complex, manual workflows, and residents left frustrated by a system that hadn't kept pace with their expectations.
Threefold launched with a simple principle: technology should adapt to how cities work, not the other way around. Every product decision, every integration is made with that in mind.
The Team
The people behind Threefold.
Ido Ivry
CEO
CEO of Threefold.ai and former Co-Founder, CTO, and CPO of Zencity, a govtech AI leader. Ido has spent 15 years building products and open-source technology that help local governments serve their communities better, which work in hundreds of cities in the US, UK, and Australia.
Itai Cohen
CPO
CPO of Threefold.ai and former product leader at the design, engineering, and construction giant, Autodesk. Itai is a licensed architect turned digital product manager, bringing domain expertise in building workflow management tools, GIS, mapping, and geo-locations.
Mark Fainstein
CTO
CTO of Threefold.ai and former VP of enterprise AI learning platform Juno Journey. Mark has pioneered the rollout of mission-critical AI use cases across large organizations, enabling dependable AI adoption at scale.
What We Believe
Principles that guide everything we build.
Government deserves great software
The public sector shouldn't settle for outdated tools. We build with the same care and craft as the best consumer products, because your teams deserve it.
Trust is earned every day
We earn the confidence of civic teams by being transparent, reliable, and accountable. SOC 2 certified from day one, because security is non-negotiable in the public sector.
Simple enough to actually use
The best solution is the one staff actually adopt. Easy to use and quick to implement.
Empowered staff.
Happy residents.
See what Threefold can do for your municipality.