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SOC 2
Certified
Vanta
Monitored
Trusted by
From disconnected processes to seamless operations.
Phone Calls
Emails
Web Forms
Walk-ins
311 Line
Chatbot
Public Works
Permits
Billing
Code Compliance
Parks & Rec
Real results from real governments
$0.75Per AI-handled callvs. $8.50 average
2 minAverage Time to ResolutionDown from 25 min
30%Irrelevant requests redirected
24/7Always-on supportNights, weekends, holidays
One platform. Three areas of impact.
Front Desk
Never miss a resident request.
Capture calls, chats, forms, and walk-ins in any language, without adding staff.
Back Office
Keep every department moving.
Workflows route tasks automatically and log every interaction in one place.
Field
Close the loop from the field.
Mobile work orders and location context let crews act fast and update residents in real time.
Customer Story
Chris McMasters
Chief Information Officer
City of Corona
“Threefold helps us break down departmental silos without a massive, years-long implementation. Our departments can coordinate service requests and work orders better, which translates directly to significant time saved for staff and better service for Corona residents.”
Built for local government. Simple to deploy.
Built around your goals
Configured to match how your team works, not the other way around.
Priced for public budgets
Just what you need, at a cost taxpayers can be proud of.
Compliance you can trust
SOC 2 certified. Your resident data stays yours. Trust Center
Empowered staff.
Happy residents.
See what Threefold can do for your municipality.